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	<title>Comments on: Comcast tricks for paperless billing, customer service saves the day</title>
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	<link>http://tinobox.com/wordpress/smallbusiness/comcast-tricks-for-paperless-billing-customer-service-saves-the-day/</link>
	<description>Odds and ends of internet entrepreneurship—A Technical Diary</description>
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		<title>By: Dave Doolin</title>
		<link>http://tinobox.com/wordpress/smallbusiness/comcast-tricks-for-paperless-billing-customer-service-saves-the-day/comment-page-1/#comment-1953</link>
		<dc:creator>Dave Doolin</dc:creator>
		<pubDate>Thu, 13 Aug 2009 15:41:00 +0000</pubDate>
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		<description>Thanks Mark.

You might mention to whoever matters that the techniques used to funnel people into paperless billing are borderline illegal when used for direct marketing purposes.   Seriously, FTC illegal.  If I pulled stuff like that to sell product, I&#039;d get in a lot of trouble.  Comcast shouldn&#039;t try to skirt the law quite so closely.</description>
		<content:encoded><![CDATA[<p>Thanks Mark.</p>
<p>You might mention to whoever matters that the techniques used to funnel people into paperless billing are borderline illegal when used for direct marketing purposes.   Seriously, FTC illegal.  If I pulled stuff like that to sell product, I&#8217;d get in a lot of trouble.  Comcast shouldn&#8217;t try to skirt the law quite so closely.</p>
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		<title>By: ComcastMark</title>
		<link>http://tinobox.com/wordpress/smallbusiness/comcast-tricks-for-paperless-billing-customer-service-saves-the-day/comment-page-1/#comment-1952</link>
		<dc:creator>ComcastMark</dc:creator>
		<pubDate>Thu, 13 Aug 2009 15:26:30 +0000</pubDate>
		<guid isPermaLink="false">http://tinobox.com/wordpress/?p=3707#comment-1952</guid>
		<description>Thanks for sharing your positive experience. We&#039;ll make sure Alex gets kudos for the job well done!

Best regards,

Mark Casem 
Comcast Corp. 
National Customer Operations
We_Can_Help@cable.comcast.com</description>
		<content:encoded><![CDATA[<p>Thanks for sharing your positive experience. We&#8217;ll make sure Alex gets kudos for the job well done!</p>
<p>Best regards,</p>
<p>Mark Casem<br />
Comcast Corp.<br />
National Customer Operations<br />
<a href="mailto:We_Can_Help@cable.comcast.com">We_Can_Help@cable.comcast.com</a></p>
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